Before You Delete: Export Your Data
This is the most important step. Once you confirm deletion, your invoices, clients, and expenses are gone immediately. There is no recovery.
Before you do anything else, download your data:
This generates a ZIP file containing:
Save this file somewhere safe before you proceed.
What Gets Deleted
When you confirm deletion, BGinvo immediately removes:
This happens the moment you confirm. There is no waiting period.
What We Keep (And Why)
A small amount of data is retained for legal and billing compliance:
This retained data cannot be used to identify you and is never used for marketing or analytics.
Cancelling Your Subscription
If you have an active paid subscription, it is automatically cancelled when your account is deleted. You will not be charged again. Any remaining time in your billing period is forfeited-there are no partial refunds.
If you want to cancel your subscription without deleting your account, you can do that separately from the Subscription section in settings.
What Happens to Your Email Address
After deletion, your email address is removed from our system. You can immediately re-register with the same email address if you change your mind-it will be treated as a brand new account with no connection to your old data.
Can't Log In?
If you've lost access to your account and want it deleted, email us at support@bginvo.com with your registered email address. We'll verify your identity and process the deletion manually.
A Note on Tax Records
BGinvo is a tool for you to create and manage your own invoices. We don't hold your business's tax records-you do. After deletion, any records you need for tax purposes must come from your exported data or from your clients directly. If you had a paid subscription, Stripe retains payment receipts independently.
Bottom line: Export your data first, then confirm. Everything else is handled automatically.