Features/Delete Your Account

    Feature Guide

    Delete Your Account

    If you ever decide BGinvo isn't right for you, deleting your account is straightforward. Here's exactly what to do before you go-and what happens after.

    Before You Delete: Export Your Data

    This is the most important step. Once you confirm deletion, your invoices, clients, and expenses are gone immediately. There is no recovery.

    Before you do anything else, download your data:

    1Open the app and go to Settings
    2Scroll to the Danger Zone section
    3Tap Delete Account
    4In the confirmation dialog, tap Download My Data first

    This generates a ZIP file containing:

    invoices.csv - all your invoices with amounts, dates, and client details
    clients.csv - every client you've added
    expenses.csv - all your expense records
    README.txt - instructions for reading the export

    Save this file somewhere safe before you proceed.

    What Gets Deleted

    When you confirm deletion, BGinvo immediately removes:

    Your profile (name, email, phone)
    Your business details
    All clients and their information
    All invoices and quotes
    All expenses and uploaded receipts
    Your company logo and any other uploaded files
    Your account preferences and settings

    This happens the moment you confirm. There is no waiting period.

    What We Keep (And Why)

    A small amount of data is retained for legal and billing compliance:

    Your Stripe billing reference (needed for payment history and fraud prevention)
    An anonymized record that your account existed (used only for support and fraud checks-your email is not stored in readable form)

    This retained data cannot be used to identify you and is never used for marketing or analytics.

    Cancelling Your Subscription

    If you have an active paid subscription, it is automatically cancelled when your account is deleted. You will not be charged again. Any remaining time in your billing period is forfeited-there are no partial refunds.

    If you want to cancel your subscription without deleting your account, you can do that separately from the Subscription section in settings.

    What Happens to Your Email Address

    After deletion, your email address is removed from our system. You can immediately re-register with the same email address if you change your mind-it will be treated as a brand new account with no connection to your old data.

    Can't Log In?

    If you've lost access to your account and want it deleted, email us at support@bginvo.com with your registered email address. We'll verify your identity and process the deletion manually.

    A Note on Tax Records

    BGinvo is a tool for you to create and manage your own invoices. We don't hold your business's tax records-you do. After deletion, any records you need for tax purposes must come from your exported data or from your clients directly. If you had a paid subscription, Stripe retains payment receipts independently.

    Bottom line: Export your data first, then confirm. Everything else is handled automatically.

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    Ready to try Delete Your Account?

    Start using this feature today with BGinvo's free trial.

    Free to tryNo credit card neededCancel anytime